PRIVACY POLICY

When you use our services, we may collect the following information:

• Contact Information: Name, phone number, email address, and service address.
• Service Information: Details about the services you request, job descriptions, photos you share, and appointment preferences.
• Payment Information: Payment card details are processed securely through Stripe and are never stored on our servers.
• Communication Data: SMS messages, call recordings (for quality assurance), and chat interactions with our digital support assistant.
• Device & Usage Data: IP address, browser type, pages visited, and interaction data collected via Google Analytics and Microsoft Clarity.

• Provide, maintain, and improve our handyman and home improvement services.
• Schedule appointments and manage bookings via Google Calendar integration.
• Communicate with you via SMS, email, and phone regarding your service requests.
• Process payments through Stripe.
• Send appointment confirmations, service updates, and follow-up communications.
• Analyze website usage to improve user experience.
• Comply with legal obligations.

We do not sell your personal information. We may share information with:

• Service Providers: Stripe (payments), Twilio (SMS), Google (calendar, analytics, maps), and other tools necessary to deliver our services.
• Team Members: Our technicians and dispatchers who need your information to perform the requested service.
• Legal Requirements: When required by law, court order, or governmental regulation.

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS/TLS), secure API integrations, and access controls. Payment information is handled entirely by Stripe and never touches our servers.

You have the right to:

• Request access to your personal data.
• Request correction or deletion of your data.
• Opt out of marketing communications at any time.
• Request a copy of your data in a portable format.

To exercise these rights, contact us at support@majorpremium.com or call (725) 999-0151.

We use cookies and similar technologies for analytics (Google Analytics, Microsoft Clarity) and advertising (Meta Pixel). You can manage cookie preferences through your browser settings.

Our website integrates with third-party services that have their own privacy policies:

• Stripe Privacy Policy
• Google Privacy Policy
• Twilio Privacy Policy
• Meta Privacy Policy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

If you have questions about this Privacy Policy:

• Email: support@majorpremium.com
• Phone: (725) 999-0151
• Address: Las Vegas, NV 89141